Terms of Service

1. Acceptance of terms

By accessing or using Parts Known, you agree to be bound by these Terms of Service. If you don't agree, please don't use the service.

If we make significant changes to these terms, we'll post a notice on the site or email you. Your continued use of Parts Known after changes means you accept the updated terms.

2. What Parts Known is

Parts Known is a professional and creative platform for the performing arts. It provides tools to:

• Create a public profile and portfolio
• Add credits to productions and events
• Create and manage works, groups and venues
• Share photos, videos and press quotes
• Connect with collaborators and, over time, discover opportunities

Parts Known is not an employer, casting agency, talent agent or rights-licensing body. We don't employ users, represent them, or guarantee that using the platform will lead to work.

3. Who can use Parts Known

To create an account you must:

• Be at least 13 years old
• Be able to enter into a contract in your country, or have a guardian who can
• Provide accurate and complete account information
• Keep your login details secure and be responsible for activity on your account

Parts Known is for performing-arts professionals, semi-pros, students and committed hobbyists. You must not create an account on someone else's behalf without their permission.

4. Public vs private content

Parts Known is designed to be a public record of performing-arts work.

By default, the following are public:

• Your profile and personas (name, craft, credits, media and public info you choose to add)
• Credits on productions and events
• Works, productions, events, groups and venues you create
• Public reviews, testimonials and press quotes you approve

Private information such as your email address, password and billing details is not public. You can control some visibility settings in your account, but profiles and credits are generally intended to be viewed by others.

5. Your content and license to us

You own the content you post on Parts Known, including:

• Text, photos, videos and audio
• Credits, works, events, groups and venues you create
• Testimonials and press quotes you submit

When you post content, you:

1. Confirm you have the right to post it

• You won't upload content that infringes someone else's copyright or privacy.
• You'll only post photos, videos or press quotes that you have permission to use.

2. Remain responsible for it

• You are responsible for the accuracy of the credits and information you submit about yourself or others.
• If you tag or add someone else to a credit or photo, you must do so in good faith and remove or correct it if requested.

3. Grant us a license to use it

• You give Parts Known a worldwide, non-exclusive, royalty-free license to host, store, display and distribute your content as needed to operate, improve and promote the service.
• This license ends when you remove your content from Parts Known, except to the extent we need to retain copies for backup, legal or audit reasons.

We may remove or restrict content that we reasonably believe violates these terms or the law.

6. Pro accounts and payments

Parts Known offers optional paid Pro features for individuals, groups and venues.

• By subscribing to Pro, you authorise us or our payment provider to charge your chosen payment method on a recurring basis (for example, monthly or annually) until you cancel.
• You can cancel your Pro subscription at any time via your account settings; you'll retain Pro features until the end of your current billing period.
• Except where required by law, fees are non-refundable.

Some users (such as Founding Members) may receive Pro for free for a limited period. We'll tell you clearly in the product if this applies to you.

Details of current Pro features and pricing are shown on our website and may change over time.

7. Prohibited conduct

You agree not to:

• Post false, misleading or fraudulent information
• Claim credits for work you did not do
• Harass, abuse, threaten or harm other users
• Post spam or unsolicited commercial messages
• Upload content that is defamatory, hateful, obscene or illegal
• Upload content that infringes copyright, privacy or other rights
• Attempt to gain unauthorised access to our systems or other accounts
• Use automated systems (bots, scrapers) to access or copy the service without our permission

We may investigate and, where appropriate, remove content or suspend/terminate accounts that violate these terms.

8. Intellectual property in the platform

The Parts Known platform itself – including its software, design, logo, branding and underlying database structure – is owned by us or our licensors and is protected by copyright, trademark and other laws.

You may not copy, modify, reverse-engineer, distribute or create derivative works from the platform, except as allowed by law or with our written permission.

9. Third-party services and links

Parts Known uses and may link to third-party services, including:

• Hosting and storage providers
• Payment processors
• Email and messaging providers
• Social media platforms and embedded content

Your use of third-party services is governed by their own terms and privacy policies. We are not responsible for their actions or content.

10. Disclaimers

Parts Known is provided "as is" and "as available", without warranties of any kind, whether express or implied.

We do not guarantee that:

• The service will be uninterrupted, secure or error-free
• Any particular opportunity, job or collaboration will result from using Parts Known
• User-generated content (including credits, testimonials and reviews) is accurate, complete or up to date

You are responsible for your own decisions about hiring, casting, collaboration and licensing. Parts Known does not vet or endorse individual users, companies, venues or works.

11. Limitation of liability

To the fullest extent permitted by law:

• Parts Known and its owners, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits or revenue, arising out of or in connection with your use of the service.
• Our total liability for any claims relating to the service will be limited to the amount you have paid us for Pro features in the 12 months before the claim, or £0 if you have not paid us.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

12. Termination

You may delete your account at any time through your account settings.

We may suspend or terminate your access to Parts Known at any time, with or without notice, if we reasonably believe:

• You have violated these terms or the law
• Your behaviour poses a risk to other users or to the platform

On termination, your right to use the service ends, but certain sections of these terms (including those on content licenses, payments and liability) will continue to apply.

13. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have questions about these terms, please contact us at: hello@partsknown.app